{"id":240,"date":"2019-04-11T07:37:26","date_gmt":"2019-04-11T07:37:26","guid":{"rendered":"https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/?p=240"},"modified":"2019-05-08T13:35:20","modified_gmt":"2019-05-08T13:35:20","slug":"exit-surveys-what-questions-to-ask","status":"publish","type":"post","link":"https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/exit-surveys-what-questions-to-ask\/","title":{"rendered":"<div style=\"margin-top:3rem;margin-bottom:1rem;\"><span class=\"firstpart\">Exit Surveys &#8211; What<\/span>   Questions To Ask<\/div>"},"content":{"rendered":"\n<p>Exit\nsurveys are an excellent way for you to find out information why employees are\nleaving your business. Yet so few employers are properly utilizing it, if at\nall. This can mean businesses are doomed to repeat management mistakes that are\ncostly and putting business profits at risk.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><em>&gt;&gt; Create your&nbsp;<strong>Online Survey<\/strong>&nbsp;with&nbsp;<strong>Drag\u2019n Survey<\/strong>,&nbsp;<strong><a href=\"https:\/\/www.qualif.dragnsurvey.com\/en\" target=\"_blank\" rel=\"noreferrer noopener\">click here<\/a><\/strong><\/em><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"848\" height=\"566\" src=\"https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/wp-content\/uploads\/2019\/04\/Exit-surveys.jpg\" alt=\"\" class=\"wp-image-244\" srcset=\"https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/wp-content\/uploads\/2019\/04\/Exit-surveys.jpg 848w, https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/wp-content\/uploads\/2019\/04\/Exit-surveys-300x200.jpg 300w, https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/wp-content\/uploads\/2019\/04\/Exit-surveys-768x513.jpg 768w\" sizes=\"auto, (max-width: 848px) 100vw, 848px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><u>Why Is Important To Host Exit Surveys To Staff?<\/u><\/h2>\n\n\n\n<p>According to many sources, about <a rel=\"noreferrer noopener\" aria-label=\"half employees (opens in a new tab)\" href=\"https:\/\/www.ere.net\/ouch-50-of-new-hires-fail-6-ugly-numbers-revealing-recruitings-dirty-little-secret\/\" target=\"_blank\">half employees<\/a> are bad hires. The cost of a bad hire can depend on their job position or how long they\u2019ve been in the organization. However, many sources state the <a href=\"https:\/\/www.business2community.com\/human-resources\/how-much-does-a-bad-hire-really-cost-02108605\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"cost is up to $10,000 (opens in a new tab)\">cost is up to $10,000<\/a> for an entry level employee. This is a significant cost for many businesses and the real-value of this can be crippling, especially if businesses are making several recruitment drives in a year.<\/p>\n\n\n\n<p>Exit\ninterviews are a way for businesses to assess where hiring has gone wrong. Was\nthere something that leadership could have done better to retain key talent or\navoid hiring bad employees that were a disruption?<\/p>\n\n\n\n<p>While\ninterviews are good, surveys are much better. They allow for the respondent\n(the leaving employee) to give a fair and honest answer and not feel under\npressure to give answers employers want to hear for fear of a bad reference.\nSurveys can be given anomalously and don\u2019t require a manager to be present.<\/p>\n\n\n\n<p>Once\ndata has been collected by your business, you can then look for trends in the\ndata to see what lessons can be learned. For instance, are a lot of people in\none department stating that the atmosphere is unpleasant causing you to lose\ngood talent? Or is a certain recruitment manager being bias in their hiring\nprocesses but bringing in people who aren\u2019t lasting in the company?<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><u>What Questions Should You Be Asking In Your Exit Surveys<\/u><\/h2>\n\n\n\n<p>There\nare numerous questions that should be asked during an exit survey, but you\u2019ve\nonly got a limited amount of time and the chances are high that employees are\ndisinterested in answering. Therefore, you\u2019ve got to make each query count in\nyour survey. Here are some of the most important questions to ask and why\nthey\u2019re important.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">1. Why Are You Leaving?<\/h3>\n\n\n\n<p>This\nis something that should be asked regardless of whether you think you know or\nnot. Some people hide their true reasons for leaving but will write it down in\na survey. You might find that while an employee has been complaining about the\ncommute to work, they\u2019ve actually decided to leave because of the lack of\ncareer progression in your company.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">2. Did You Receive Appropriate Support From Leadership?<\/h3>\n\n\n\n<p>This is a question that you might get some surprising results from. Many employees are willing to move jobs if they <a href=\"https:\/\/getlighthouse.com\/blog\/why-employees-leave-managers-not-companies\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"don\u2019t like the leadership (opens in a new tab)\">don\u2019t like the leadership<\/a> team in a business. This is often due to a breakdown of trust between the two parties. If you have one person who admits to this, there are probably others, so this can be a way to stop other key talent from leaving your business.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">3. If There Was One Thing That Would Persuade You To Stay, What Would It Be?<\/h3>\n\n\n\n<p>Sometimes\nyou\u2019ve got to ask the hard questions. In this case, it\u2019s asking where your\nbrand has failed the employee. If they think that you should have provided an\nextra benefit, more support or greater communications in the organization, this\nis something that you can look into. It might also reveal where your HR team is\nfailing in retaining staff.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">4. How Was Your Induction To The Brand?<\/h3>\n\n\n\n<p>Some of your staff might not remember their induction. However, those that do might give you some excellent information into how they felt their on-boarding process was handled. Many employees will think about <a href=\"https:\/\/www.personneltoday.com\/hr\/companies-lose-2bn-with-poor-induction-strategies\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"leaving a business (opens in a new tab)\">leaving a business<\/a> if their induction hasn\u2019t gone well. So this is the time to find out if your current induction needs a tune up.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">5. What Was Your Greatest Achievement During Your Time Here?<\/h3>\n\n\n\n<p>Online\nreviews are everything nowadays and people are more pessimistic on the internet\nthen they are in person. The last thing your brand needs is a disgruntled\nformer employee placing a bad review of your employee policies on Glassdoors or\nanother similar website. By getting them to focus on positive moments in your\nexit survey, you can reduce the risk of this happening. You can also collect\ninformation to build a generic response to all reference requests citing\nprojects they were happy with.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">6. Would You Use Us As A Customer?<\/h3>\n\n\n\n<p>This\nanswer can give you some interesting feedback. If they say no, you can ask why\nand they might tell you things about your processes or staff you didn\u2019t know\nabout. Perhaps they know of a fault in your products or that certain staff are\nhostile to customers. This information can help you plan for the future and\nimprove customer service, a final gift from your departing employee.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><u>Conclusion<\/u><\/h2>\n\n\n\n<p>Employee\nexit surveys are an important part of HR. Yet too many brands don\u2019t ask the\nright questions and just use them as a tool to say goodbye to a staff member.\nYet with the right questions, you can collect valuable data that can help you\nimprove your business\u2019 operations.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Read the french version<\/strong><br>6 questions \u00e0 poser lors\u00a0du d\u00e9part d\u2019un salari\u00e9,\u00a0<a href=\"https:\/\/www.qualif.dragnsurvey.com\/blog\/6-questions-a-poser-lors-du-depart-dun-salarie\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"click here (opens in a new tab)\">click here<\/a><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Exit surveys are an excellent way for you to find out information why employees are leaving your business. Yet so few employers are properly utilizing it, if at all. This can mean businesses are doomed to repeat management mistakes that are costly and putting business profits at risk. &gt;&gt; Create your&nbsp;Online Survey&nbsp;with&nbsp;Drag\u2019n Survey,&nbsp;click here Why&hellip;&nbsp;<a href=\"https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/exit-surveys-what-questions-to-ask\/\" rel=\"bookmark\"><span class=\"screen-reader-text\"><\/p>\n<div style=\"margin-top:3rem;margin-bottom:1rem;\"><span class=\"firstpart\">Exit Surveys &#8211; What<\/span>   Questions To Ask<\/div>\n<p><\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[6],"tags":[],"class_list":["post-240","post","type-post","status-publish","format-standard","hentry","category-human-ressources"],"_links":{"self":[{"href":"https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/wp-json\/wp\/v2\/posts\/240","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/wp-json\/wp\/v2\/comments?post=240"}],"version-history":[{"count":5,"href":"https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/wp-json\/wp\/v2\/posts\/240\/revisions"}],"predecessor-version":[{"id":385,"href":"https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/wp-json\/wp\/v2\/posts\/240\/revisions\/385"}],"wp:attachment":[{"href":"https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/wp-json\/wp\/v2\/media?parent=240"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/wp-json\/wp\/v2\/categories?post=240"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.qualif.dragnsurvey.com\/blog\/en\/wp-json\/wp\/v2\/tags?post=240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}